membership change policies
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If you’d like to to freeze just email us your freeze start and end date. If you freeze, your renewal date will be pushed back by the length of time you freeze for.
You will not be able to book classes while your account is frozen.
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You can request an upgrade or change to your membership online.
No contract memberships can be cancelled anytime by giving 30 days notice.
Annual and 6 month memberships can be cancelled at the end of your membership period.
To amend or cancel your membership please visit our membership page here:
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Early cancellations for contract memberships are only given in the case of moving away from the area (outside a 2 mile radius), and with proof of change of address (such as utility bill, copy of rental agreement etc). Email us these details and we’ll update your membership.
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Memberships can be frozen for up to 3 months for no charge. If you’re unable to return to exercise, a letter from your doctor or physio after 3 months is required to end your contract early.
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We can help you manage your schedule by putting in place regular bookings for you on new class times that work with your schedule. We offer over 60 classes per week and we find that having the accountability of a recurring booking helps as you settle into a new routine.
Our early cancellation fees are below:
Annual Memberships:
With more than 6 months remaining: £350 cancellation fee
With between 6-4 months remaining: £250 cancellation fee
With less than 4 months remaining: £150 cancellation fee
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No, unused credits expire on the date of the last day of your membership.
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We rely on your commitment to your membership agreement to operate our studio schedule fully, pay our instructors fairly, and run a sustainable business.
switching things up?
If you’d like to manage your membership, please click the links below and we’ll be in touch to help you.